We Pride Ourselves on Our Stellar Reputation

Developing great customer relationships

Posting Date: July 8, 2015
Posted by: Crockett Herd, President, Broward Factory Service

When your company operates in four states, as we do, word-of-mouth can be critical. We pride ourselves on our stellar reputation, which is why customer reviews are so important to us.

With that in mind, we thought we’d share some of the five-star reviews we’ve been proud to receive from our customers.

We take pride in delivering top-notch service as well as developing great customer relationships.

Excellent value, responsive and professional

“I have had four properties covered by Broward Factory for about 10 years. The Jacksonville staff of Fran and Michele is courteous, professional and responsive. Their customer service and follow-up is excellent. Thank you.” – Janet

I have been a customer for more than 15 years

“Since I have been a regular customer for 15 years or more I have a great deal of trust for Broward. They have always been there when I needed them and the office with Barbara has made it very comfortable for me to come back to them year after year.” – Jim

The extra step

“Every once in a while, there is someone, that certain company, that goes that extra step, has that extra smile, does something just a little better. Prior to finding Broward, we had other companies that talked and advertised about the service they had. Then we decided to shop for a different company. The team at Broward is the best anywhere.” – Stu

Excellent service!

“I have dealt with BFS Warranty for years and the manager there, Rusty, along with Linda, who helps me get any service scheduled, are both amazing!” – Thomas

Excellent company

“Broward factory is an amazing company. They have helped me many times when I was in a jam. I have been a customer for 30+ years. The employees are always helpful, reliable, and friendly. Would highly recommend.” – Yaffa

Our privately owned, family-run HVAC and home warranty company, with 18 locations across Florida, Texas, Arizona, and Nevada, has over 35,000 homeowners that have relied on us for their heating, cooling, and home comfort needs.

Let us know if there is anything we can do for you, anytime. We’re here to serve you!

Contact us or call 877-237-9700 with any concern or question. Read more reviews on our site or this review site.